Frequently Asked Questions
Everything you need to know about your medical apparel and orders.
What is the standard delivery time for my scrubs?
Standard shipping within the UK typically takes 3-5 business days. Express shipping options are available at checkout for next-day delivery on orders placed before 2pm.
How do I ensure I am ordering the correct size?
We provide a comprehensive size guide on each product page. We recommend measuring your chest, waist, and hips to compare against our brand-specific charts as fit can vary between manufacturers.
Can I return or exchange items if they don't fit?
Yes, we offer a 30-day return policy for all unworn and unwashed items in their original packaging. Please note that embroidered or personalized garments are non-returnable.
Are your scrubs antimicrobial and bleach-resistant?
Many of our premium collections feature antimicrobial fabric technology and are designed to withstand high-temperature industrial laundering. Please check the specific product description for fabric specifications.
Do you offer bulk discounts for clinics or hospitals?
Absolutely. We offer tiered pricing for bulk orders of 15 items or more. Please contact our sales team via the 'Group Orders' page for a custom quote and embroidery options.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.